I went to CVS last week and instead of check out people there were only the self-service check outs with store employees on hand to help people use them. Self-service check outs have existed for years, but I have always avoided them. Its kind of like how I knew VHS was becoming extinct but I still refused to buy DVDs until there were no more VHS tapes to purchase. The self-service check outs really are better than the people were. For one thing, even if I insist that a store employee hover when I self check out, I am much faster at checking out than the store employees ever were. I guess change really can be good even though its comforting when things are always familiar.
Have you read about the automated systems at Sheetz and Wawas (two sandwich shops)? They apparently have an automated ordering system which is amazing. I found a youtube clip of it. http://bit.ly/KelkaI
ReplyDeletecool, i'll check it out.
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